Contact Us

Please read the following notes before making an inquiry.

Contacts for Memory and SSD Products

Contacts for Memory and SSD Products
Inquiry Contact
Questions about part numbers (ADD codes) Contact us via the Web Contact Us page
(Clicking the above link takes you to the Products page.)
Questions about the functions and usage of products
Recommended products, succeeding products, and alternative products
Production plans and product obsolescence plans
Questions about the corporate information
Requests for quotations, supply situations and sample requests Overseas Sales Offices
For Online Purchase
(Clicking the above link takes you to the Products page.)
Requests for RoHS certificates and reliability data
Requests for information on materials and substances used in products
Requests for export control information
Failures, repairs and warranties of SSD products Please consult the shop or retailer where you purchased the products.
Information on compatibility between SSD products and PCs, and replacement methods Please consult the PC or PC parts vendor.

Contacts for Personal Storage Products

Contacts for Personal Storage Products
Inquiry Contact
SD memory cards Contact us via the Contact Us pageof the Personal Storage Products website.
microSD memory cards
FlashAir™ SD memory cards with wireless LAN
CompactFlash Cards
USB flash memory products

For other products and services.(Link to a list of inquiries on Toshiba.)

When an inquiry is made, please note the following.

  • · We may respond to you by letter, telephone or fax depending on the subject. On such occasions, please be advised that we may need to access your personal profile to contact you.
  • · The information you give us will be used to respond to your inquiry(ies) to provide you with further information, and to improve our services in general.
  • · For inquiries received on Saturdays, Sundays, or during company holidays, we will reply on the earliest working day.
  • · Children under 16 years old should only submit inquiries after receiving the consent of their parent or guardian, please read Toshiba Memory Corporation's Privacy Policy.

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